Compound Disaster e-SOP: Automated escalation and decision support

Many disaster and safety operations still depend on thick printed manuals, which makes it difficult to confirm and execute the right action steps quickly when an unpredictable compound incident occurs. Severity judgments are often made manually, and communicating with multiple related organizations introduces frequent human error and delay. Those bottlenecks have repeatedly caused teams to miss the earliest response window and allowed damage to grow.

To overcome those limits, compound-disaster manuals were redesigned as digital standard operating procedures and combined with an architecture in which AI determines the disaster stage quantitatively from real-time environmental data. A workflow engine handles conditional branching so that when an exceptional event is detected, tailored alerts and action checklists are delivered simultaneously across mobile and web channels to related organizations and field operators. This created an intelligent automation layer for faster and more consistent escalation.

By automating judgment-heavy steps, the system cut a process that previously took more than 15 minutes down to within five minutes, a reduction of roughly 66%. It also reduced notification omissions and other human errors while standardizing response quality across operators. Every escalation log and action result becomes a real-time asset for scenario improvement, helping teams make better decisions and continuously refine disaster response over time.